FAQ
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What Is It?
What is AquaEye?
AquaEye is our one of a kind product that provides modern methods for open water search and rescue. It is an advanced hand-held underwater scanner, using the latest in ultrasound and artificial intelligence technologies to identify human bodies underwater.
AquaEye is durable and designed to survive in all weather conditions and unpredictable environments.
AquaEye is easy to use, only requires one rescuer to operate, will scan large areas of 50-meter radius and display visual representations of the search area within seconds, allowing users to locate their victims immediately. To learn more visit: Overview – What is the AquaEye Handheld Scanner?
What depth can AquaEye be submerged to?
AquaEye can be submerged up to 5m (16-17 ft).
What does AquaEye come with?
AquaEye comes with an AquaEye storage case, a charging dock, charging cord and a user manual.
How Do I Use It?
How to use AquaEye
When using AquaEye it will show an ‘X’ for an object which has a higher likelihood of being a body and an ‘O’ for a object that is less likely to be a person.
To use AquaEye, begin by turning it on, then select the range, position yourself in the water, submerge AquaEye, scan the area of interest, locate objects on the screen, navigate to located objects, submerge and recover. To learn more, visit our video tutorial section.
Do I have to be in the water to use AquaEye?
An AquaEye user does not have to be in the water. However, the AquaEye sensor must be fully submerged when in use; meaning only the user’s hand must be in the water. The user can also utilize the AquaEye while swimming, diving, or off the side of docks and personal watercrafts.
Does the AquaEye screen illuminate in the evening/dark for night rescues?
Yes, AquaEye comes equipped with a built-in backlight for dark environments.
Where should I keep my AquaEye?
The recommended storage temperature is between 10 and 30 degrees C, around room temperature. Try to keep AquaEye in and easily accessible location in the event of an emergency and out of direct sunlight for long periods of time.
How To Buy
How can I purchase my own AquaEye?
To purchase an AquaEye for yourself or your organization contact us through aquaeye@vodasafe.ca or submit a form on our contact page.
How much does AquaEye cost?
Please reach out from our contact page.
Community, Users, Feedback
Do you have testimonials?
Yes, to see our testimonials visit: VodaSafe reviews
How do I speak to someone to ask more questions?
To speak to someone for more information, fill out a from on our contact page or email us at aquaeye@vodasafe.ca.
General Questions
Does AquaEye float?
Yes, AquaEye floats.
How much does AquaEye weigh?
AquaEye weighs 3 pounds.
What are the different ranges for AquaEye?
The different ranges for AquaEye are short range (10m), medium range (20m) and long range (50m) which can be cycled through using the range/power button.
How long does the battery last?
Under normal conditions, when an AquaEye is fully charged it will operate for 12 hours before requiring a recharge. If the AquaEye is on standby without being used for long periods of time we recommend recharging it once every 2-3 months.
Is there a warranty?
Yes, there is a one (1) year warranty included with purchase of AquaEye.